ACCOUNT
How can I open a House of Atri account?
Hey, opening a House of Atri account is simple. Just follow these easy steps:
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Click on the Login icon on your screen's top right corner.
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Create your account using Facebook or email ID.
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Logging in via Facebook? Use your Facebook account details. If using your email ID, create a password.
How to retrieve my password/email id?
No worries! You can reset your password by providing your email id on the login page and clicking on 'Forgot Password'. If case you have forgotten your email ID, please write to us at contact@atri.in with any details you remember, and we will try to assist you at the earliest.
I'm getting an error when I try to place my order.
Oh no! Nobody likes an error message & sometimes a quick troubleshoot can help you get your order over the line.
Tips
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Try private/incognito mode. Don't know how, see here.
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Try using another web browser - we strongly suggest Google Chrome!
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Check your payment details - Double-check if you've inputted your numbers correctly. We all make typos!
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Disable/delete your cookies, sometimes old cookies can generate those error messages.
If you're still having issues, contact one of our friendly Customer Experience Team Members and they'll be more than happy to help you out.
Are there any benefits to becoming an ATRI subscriber?
You bet there is. Every new member will receive 10% off full-priced styles* on checkout for a limited time. You’ll also be the first to know about new arrivals, upcoming sales store updates and ATRI events. Don’t worry, we've got you!
How will I know when an item comes back in stock?
Got your eye on something, but it's out of stock on our online store? We can keep you in the loop! Sign up for a restock email notification on our website.
Just look for the "notify me when available" button and pop your details in and we'll do the rest.
What is your policy on privacy and the use of my personal information?
Glad you asked! Your privacy is important to us and you can read up on our Privacy Policy here.